This Cookie Policy explains how Bizent Limited ("we", "us", or "our") uses cookies and similar technologies on our website and platform in compliance with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR.
By using Bizent, you consent to our use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device and remember information about your visit.
Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them).
2. Why We Use Cookies
We use cookies to:
- Keep you signed in and secure your session
- Remember your preferences and settings
- Understand how you use our platform (anonymised analytics)
- Improve our service and user experience
- Prevent fraud and enhance security
3. Cookie Categories
We use the following categories of cookies:
3.1 Essential Cookies
Always ActiveThese cookies are strictly necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or setting privacy preferences.
| Cookie Name | Provider | Purpose | Duration |
|---|
| __session | Clerk | Authentication and session management | Session |
| __clerk_db_jwt | Clerk | Secure authentication token | 1 year |
| __client_uat | Clerk | Client authentication timestamp | 1 year |
Legal Basis: These cookies are exempt from consent requirements under PECR Regulation 6(4) as they are strictly necessary to provide the service you have requested.
3.2 Analytics Cookies
Consent RequiredThese cookies help us understand how visitors use our platform by collecting anonymised information. We use PostHog for analytics with IP anonymisation enabled.
| Cookie Name | Provider | Purpose | Duration |
|---|
| ph_* | PostHog | Anonymised analytics and feature usage tracking | 1 year |
Legal Basis: Consent (Article 6(1)(a) UK GDPR). You can withdraw consent at any time through our cookie banner or browser settings.
4. Third-Party Cookies
We use carefully selected third-party service providers who may set cookies when you use our platform:
Clerk (Authentication)
Clerk provides our authentication and user management services. Their cookies are essential for keeping you logged in and securing your session.
Privacy Policy: clerk.com/privacy
PostHog (Analytics)
PostHog provides anonymised analytics to help us improve our platform. All data is processed with IP anonymisation enabled and stored in the UK/EU.
Privacy Policy: posthog.com/privacy
5. How to Manage Cookies
5.1 Cookie Consent Banner
When you first visit Bizent, you'll see a cookie consent banner allowing you to accept or decline optional cookies. You can change your preferences at any time by clicking the cookie preferences link in the footer.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each session
- View and delete specific cookies
⚠️ Important
Blocking essential cookies will prevent you from logging in and using Bizent. Blocking analytics cookies will not affect your ability to use the platform.
5.3 Browser-Specific Instructions
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, regulatory, or operational reasons. We will notify you of significant changes through our platform or by email.
